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About eBay

eBay is an online shopping site best known for its auctions and consumer-to-consumer sales. It's extremely popular for online merchants to use as a sales channel. eBay is available in many different countries. However, one can search for products available in their local area by entering the zip code. Sellers list items for sale and include photos, descriptions, prices, and delivery information. Meanwhile, auction items have a starting bid price, payment methods, and bidding duration. eBay is always looking for ways to make both buying and selling easier. For instance, they offer eBay protection plans and other services. Get coverage, find plans by item number, and learn about protection plan options. Allstate Protection Plans offer easy claims filing with a Five-Day Service Guarantee. eBay enables individuals to buy and sell products in 180 countries worldwide. One can buy and sell electronics, cars, clothes, collectibles, and more on eBay. Top brands, low prices, and free shipping are available on many items..

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eBay Customer Reviews (3)

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Guðgeir Bergþórsson
Guðgeir Bergþórsson
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Feb 15, 2023
Marie Pabst
Marie Pabst
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Feb 14, 2023
Koendert Pardoel
Koendert Pardoel
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Feb 10, 2023

eBay Customer’s Q&A

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eBay Features and Benefits

eBay.com is an online marketplace with a wide variety of features and benefits:

Key Features:

  • Global Reach: eBay operates in over 190 countries and presents its website in numerous languages.
  • Variety of Selling Categories: eBay offers a wide variety of selling categories, so almost anything can be sold on the platform.
  • Auction-Style and Fixed-Price Listings: eBay is well-known for its auction-style listings, where bidders compete to purchase items at the best price, as well as its fixed-price listings, where sellers can set a specific price for their items.
  • eBay Store: An eBay store is a virtual storefront that allows an eBay seller to showcase their products, interact with their customers, and market their brand. It provides sellers with advanced tools to manage their inventory, create promotions, and analyze their sales data.

Benefits:

  • Large Customer Base: With over 133 million active users worldwide, eBay provides access to a massive pool of potential buyers.
  • Secure Transactions: eBay provides secure transaction methods to protect both buyers and sellers.
  • Buyer-Protection Programs: eBay has programs in place to protect buyers, which can increase buyer confidence and potentially boost sales for sellers.
  • Professional Presentation: An eBay Store offers a customizable platform where sellers can showcase their products in a professional manner.

These features and benefits make eBay a popular choice for both buyers and sellers. However, it's important to do thorough research and consider all factors before deciding to use eBay. Feel free to ask if there are any more questions.

About ebay.com Prices and Cost?

On eBay, there are two main types of selling fees: an insertion fee when a listing is created, and a final value fee when an item sells. The amount charged depends on the item's price, the format and category chosen for the listing, any optional listing upgrades added, and the seller's conduct and performance.

Every month, sellers get up to 250 zero insertion fee listings, or more if they have an eBay Store. After the zero insertion fee allowance is used, insertion fees are non-refundable if the item doesn't sell, charged per listing and per category, and only once per listing for listings with multiple items.

Final value fees are charged when an item sells, calculated as a percentage of the total amount of the sale, plus $0.30 per order. The total amount of the sale includes the item price, any handling charges, shipping costs collected from the buyer, sales tax, and any other applicable fees.

For sellers without a store or with a starter store, eBay takes 3-15% of the total transaction, depending on the item category. For other eBay sellers (Basic, Premium, Anchor, and Enterprise store), the final value fee is 2.5-14.95% depending on the item category.

eBay also offers Store subscriptions with different benefits, including more free listings, lower final value fees, and dedicated customer support for high volume sellers. The subscription fees range from $4.95/month for a Starter Store to $2,999.95/month for an Enterprise Store, with the number of free fixed-price listings ranging from 250 to 100,000 per month, depending on the subscription level..

About ebay.com Payment Method?

On eBay, the payment methods include credit cards, debit cards, Apple Pay, Google Pay, and PayPal. These are accepted in most categories. The available payment methods can be found in the Shipping and Payments section of the listing. Checks and money orders aren't allowed for most eBay purchases. However, these payment methods can be used to buy vehicles, capital and business equipment, real estate, and items picked up in person. For certain items on eBay, there's an option to pay with wire transfer. If this payment method is chosen, instructions will be sent, and 3 business days will be given to ensure eBay receives the funds to complete the payment. eBay currently only accepts wire transfers from US bank accounts. When making a wire transfer, the name on the eBay account must match the name on the bank account, or the order could be delayed or canceled. It may take an extra 5 days for the seller to receive payment while bank account details are verified. If an order is canceled or refunded, please allow 2 business days for any wire transfer refunds from eBay back to the bank, and processing times may vary.

eBay FAQs

FAQ

eBay Alternatives

Here are the top 10 alternatives to eBay.com:

  1. Amazon: A major marketplace like eBay, but often cheaper. It offers millions of products across a range of product categories.
  2. Facebook Marketplace: A feature within Facebook that allows users to buy and sell items locally.
  3. Walmart: An online platform that allows third-party sellers to list their products alongside Walmart's inventory.
  4. Wish: Known for its low-priced goods, it's a mobile shopping app that lets you shop over 100 million manufacturers.
  5. Bonanza: A seller-friendly marketplace with more than 50,000 sellers offering a vibrant collection of fashion, collectibles, home decor, and more.
  6. Etsy: An online marketplace that focuses on handmade and vintage goods, as well as craft supplies.
  7. Best Buy: An online and in-store marketplace for electronics, computers, appliances, cell phones, video games & more new tech.
  8. Mercari: A mobile selling app that makes it easy to sell or buy almost anything.
  9. Newegg: An online retailer of items including computer hardware and consumer electronics.
  10. eBid: An online auction website that has auctions starting at just one penny.

Each of these platforms has its own unique features and benefits, so it's important to research each one to find the best fit for your needs. Feel free to ask if there are any more questions.

FAQ

How To Open A eBay Account?

To open an account on ebay.com, follow these steps:

  1. Visit the Registration page on ebay.com.
  2. Enter name and email address.
  3. Choose a password and select Register.
  4. In the next step, enter contact address and telephone number.

After this, an email will be sent to confirm account details. Before starting buying and selling, the account needs to be verified. An email with instructions on how to do this will be sent.

Additionally, an eBay account can be created using Facebook, Google, or Apple accounts. Just select the appropriate option on the Registration page, sign in to the chosen account, allow eBay to access the public profile and email address, confirm the email address to use for the eBay account, and select Create account. Then, enter the contact address and telephone number.

If an eBay account already exists with the email address used for Facebook, Google, or Apple account, the password for the existing eBay account will be prompted to link the accounts.

Remember, all the benefits of being an eBay member can be enjoyed once the account is set up. This includes using My eBay to keep track of buying and selling activity, sending messages to other members, saving favorite searches and sellers, and watching up to 300 items of interest for buying.

Please note that to open a business account, additional details such as business name, type of business, and VAT number (or ABN or ACN for Australia) will be needed.

Hope this helps! Feel free to ask if there are any more questions.

FAQ

What is eBay's return policy?

eBay has a money-back guarantee that allows buyers to return an item for a refund within 30 days of delivery if the item is not as described in the listing.
FAQ

How do I start a return on eBay?

To start a return, go to the item in My eBay, select "Return this item," and follow the prompts.
FAQ

Does eBay offer free shipping?

Shipping is determined by the seller. Some sellers offer free shipping, while others do not.
FAQ

How do I track my eBay order?

You can track your eBay order by going to the "Purchase history" section in My eBay and selecting "Track package."
FAQ

What if I don't receive my eBay order?

You can contact the seller to resolve the issue if you don't receive your eBay order. If the seller doesn't respond, you can open a case with eBay's Resolution Center.
FAQ

Can I cancel an eBay order?

You can cancel an eBay order before the item has shipped, but once the item has shipped, you will need to request a return or contact the seller.
FAQ

What is the history of eBay?

eBay, a global online auction and trading company, was launched by American entrepreneur Pierre Omidyar in 1995. Originally called AuctionWeb, it was one of the first companies to create and market an Internet Web site to match buyers and sellers of goods and services. The site was born out of a weekend project by Omidyar, who wrote the code for the platform. The first item sold on the site was a broken laser pointer, which was bought by a collector of such items.

In 1996, the total value of merchandise sold on AuctionWeb reached $7.2 million. The following year, in 1997, AuctionWeb was officially renamed to eBay. The same year, Beanie Babies, Ty Warner’s line of cuddly stuffed animals, took the world by storm with $500 million worth sold on eBay alone, representing more than 6% of the total volume.

In 1998, business leader Meg Whitman joined as President and CEO. The company made its first acquisition, adding Jump Inc. and its person-to-person online trading site, Up4Sale. eBay went public in September 1998, with shares listed on NASDAQ under the symbol EBAY. The shares shattered expectations, reaching $53.50 in just one day from the expected trade price of $18.

Today, eBay is a multinational e-commerce company based in San Jose, California, that brokers customer to customer and retail sales through online marketplaces in 190 markets worldwide. It has 134 million yearly active buyers worldwide and handled $74 billion in transactions in 2022, 49% of which was in the United States..

FAQ

How do I sell on eBay?

To sell on eBay, follow these steps:

  1. Sign up for an eBay account.
  2. Set up your seller account.
  3. Create a listing for the item you want to sell. Be sure to include clear photos and a detailed description of the item.
  4. Optimize your listing to make it more appealing to potential buyers. This could involve competitive pricing, offering free shipping, or other strategies.
  5. Select shipping and delivery options that work best for you and your potential buyers.
  6. If you have a Shopify store, you can connect eBay to your Shopify store to manage your listings and sales more efficiently.
  7. Optionally, you can promote your listing to increase its visibility.

Remember, selling on eBay involves more than just listing an item. You need to manage your listings, handle shipping and delivery, and ensure you receive payment. It's also important to stay updated with eBay's seller news and updates to be aware of any changes that might affect your selling experience.

Please note that if you are a business seller or sole proprietorship selling to buyers in the EU Single Market, you are required to be fully verified before listing an item due to the Digital Services Act. Verification will entail confirming your phone and email, personal and business information, and bank account information. For non-EU business sellers, the verification requirements will only kick into action if you list an item actively in an EU country. Failure to pass verification may result in restrictions on your ability to list items.

Good luck with your selling journey on eBay!

FAQ

How do I calculate my eBay fees?

eBay fees are calculated based on several factors. The most common fee is the final value fee, which for most categories is 13.25% of the total amount of the sale, including the cost of the item, shipping, sales tax, and other applicable fees, plus $0.30 per order. This fee is calculated based on what eBay calls the "total sale amount" which includes shipping. Sales tax is also included in the "total sale amount". If you own a store, costs will vary based on your listed item category. eBay also rewards sellers with a feature called Top Rated Seller, which provides a discount off your final fee. There is a maximum final value fee cap per item sold (not shown in the calculator). It varies depending on the category of the item and your store type. eBay Managed Payments fees are 2.7% + $0.25 of the total selling price. This fee is calculated before eBay fees. There is no difference for international transactions. Starting from November 2019, eBay began collecting sales tax when you sell to buyers based in the US. Sales tax is collected on top of your sold price and will not affect your profit. Since the sales tax is constantly changing and varies from state to state, eBay just lists an optional 'Sales Tax' field above, which you can input any percentage that applies to you. eBay fee excludes sales tax, but Managed Payments fee includes sales tax. Each state charges a different sales tax which might also apply to your shipping & handling charges.

FAQ

Can you give me some tips for selling on eBay?

Sure, here are some tips for selling on eBay:

  • Use eBay's Templates for Your Listing: eBay provides a helping hand with listing. Enter the UPC code, ISBN number, or other identifying number for your item at the listing page. If the product is in eBay's catalog, the site should create a page prefilled with basic information. Fill in the blanks—the condition, additional photos, price, and shipping details.

  • Price Your Item by Reviewing Similar Listings: Not sure how to price your item? Search eBay for the item you're selling. Check the box for "Completed listings" to see those that have finished. Prices in green indicate an item that sold at that amount. Check the box for "Sold listings" and you'll see those that sold at a specific price.

  • Sell on eBay for Free: eBay grants a certain number of free listings per month, up to 250 zero-fee listings for basic sellers and 1,000 or more for those with eBay storefronts. As long as you don't tack on extra options, such as a Reserve price, you don't have to pay anything to list the item.

  • Weigh Your Item in Its Shipping Package: Determine an accurate shipping cost by remembering that a box and any bubble wrap or other stuffing can add to the weight.

Remember, success on eBay is up to you; what started as a decluttering initiative may well turn into a consistent side hustle, or could completely replace your current income. Good luck!

FAQ

About ebay.com Popular Products and Services?

eBay.com is a popular online marketplace where users can buy and sell a wide variety of products. Some of the popular categories include electronics, cars, fashion apparel, collectibles, sporting goods, cameras, baby items, and more.

Trending deals on eBay include products like the HGST Ultrastar DC HC520 12TB SATA 6Gb 256MB 3.5" Enterprise HDD, GoPro HERO 11 Black 5.3K UHD Ultra HD Action Camera Bundle, Intel - Core i7-14700K 14th Gen 20-Core 28-Thread - 4.3GHz (5.6GHz Turbo) Soc, Lenovo Legion 5 15.6" Gaming Laptop AMD R7 7735HS RTX 4060 16GB RAM 512GB SSD, and Apple iPhone 13, A2482, 128GB, Unlocked, Excellent Condition among others.

These products are often available at discounted prices and with free shipping. The site also features daily deals and coupons for additional savings. eBay's services also include a platform for independent sellers to list and sell their products.

FAQ

How do I pay with Apple Pay on eBay?

To pay with Apple Pay on eBay, select Apple Pay as the payment method during checkout. This will allow for a secure and convenient completion of the transaction using an Apple Pay account. The payment information will be saved and stored for future use, making shopping on eBay even more convenient. Previously, Apple Pay was only available when paying via the iPhone and iPad apps. Now, anyone shopping on the eBay website can use Apple Pay to pay for their stuff, marking the first time that's been possible. In most categories, credit cards, debit cards, Apple Pay, Google Pay, and PayPal are accepted. The available payment methods can be found by going to the Shipping and Payments section of the listing.

FAQ

Can I use Bitcoin to buy items on eBay?

As of the latest information, eBay does not directly accept Bitcoin or other cryptocurrencies as a payment method. However, there is a workaround through the BitPay Card. This card allows users to convert popular cryptocurrencies to cash, which can then be used for purchases on eBay. Users can load the BitPay Card from their BitPay Wallet or Coinbase account and use it like any other credit or debit card at eBay's checkout. It's important to note that eBay is continually evaluating new forms of payments to accept, so the possibility of direct crypto payments may open in the future.

FAQ

ebay.com Return Policy?

eBay's Return Policy states that if a buyer changes their mind about a purchase, the seller can choose whether to accept returns. However, if an item arrives damaged, doesn't match the listing description, or if the buyer receives the wrong item, the seller generally needs to accept the return. If a buyer wants to return an item or if there's a problem with an order, the first step is to let the seller know. If the buyer is not able to resolve things with the seller, they can ask eBay to help. If the buyer doesn't agree with eBay's resolution when they've stepped in to help resolve an issue, they can appeal by providing new information within 30 calendar days of the case closing. There are several ways a buyer can send an item back to the seller. Who pays the cost of return shipping depends on the seller’s return policy and the reason for the return.

As for eBay's Shipping Policy, sellers must use the shipping service the buyer selected during eBay checkout. Sellers must ship items within the handling time stated in their listing, using the shipping service the buyer selected at checkout. They must review the cost and speed of delivery before offering a shipping service. Sellers must only include shipping charges that are actually incurred and are related to the cost of shipping and handling the items being delivered. Sellers must upload accurate tracking details. The tracking number uploaded must match the shipping location provided in the listing. Sellers must mark the item "shipped" once it has been sent. Sellers must not use a slower shipping service than the one selected by the buyer. Sellers must not include any additional fees for handling and packaging when offering free shipping. Sellers must not delay shipments once notification is received that a payout has been initiated..

FAQ

What is eBay's policy on refunds?

eBay's standard return policy allows buyers 30 days after receiving an item to return it for a refund or exchange. However, the seller can set their own return policy, which can range from “no returns accepted” to accepting returns within a specified number of days. If a buyer doesn't receive their item, they're entitled to a refund unless the seller can provide tracking information showing that it was delivered. Sellers have 3 business days to respond to a return request, after which the buyer can escalate the issue to eBay for additional assistance. If the seller doesn't respond or the issue isn't resolved, the buyer can ask eBay to step in and help. If the buyer doesn't agree with eBay's resolution, they can appeal by providing new information within 30 calendar days of the case closing. The cost of return shipping depends on the seller’s return policy and the reason for the return.

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